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Professional Development

Operations Courses

Certification-driven training across Finance, Leadership, Operations, and more — delivered online, in classrooms, or in-house.

406courses foundOperationsClear all
Business Development — Customer Service, Sales and Marketing training course
Classroom
Customer Service, Sales and MarketingIntermediate

Business Development

5 Days19 venuesCertified

Key Skills You'll Learn

  • Apply core principles of business development to achieve organizational objectives
  • Design and implement business development strategies tailored to your sector
Business Networking — Customer Service, Sales and Marketing training course
Classroom
Customer Service, Sales and MarketingIntermediate

Business Networking

5 Days19 venuesCertified

Key Skills You'll Learn

  • Apply core principles of business networking to achieve organizational objectives
  • Design and implement business networking strategies tailored to your sector
Change Management Communication Training — Administration and Secretarial Management training course
Classroom
Administration and Secretarial ManagementIntermediate

Change Management Communication Training

5 Days19 venuesCertified

Key Skills You'll Learn

  • Execute key processes and workflows in change management
  • Apply best-practice frameworks and methodologies
Chemical Handling and Safety Training — Health, Safety and Environment (HSE) training course
Classroom
Health, Safety and Environment (HSE)Intermediate

Chemical Handling and Safety Training

5 Days19 venuesCertified

Key Skills You'll Learn

  • Master core concepts and frameworks in chemical handling and safety training
  • Apply practical tools and methodologies to your own organizational context
Client Management Strategies for Retention and Growth — Customer Service, Sales and Marketing training course
Customer Service, Sales and MarketingIntermediate

Client Management Strategies for Retention and Growth

5 Days19 venuesCertified

Key Skills You'll Learn

  • Understand core client management strategies for retention and growth principles and how they fit together in practice.
  • Apply practical techniques for client management module 1 in day-to-day implementation.
Climate Adaptation and Resilience Clauses in Infrastructure and PPP Contracts Training Course — Contract Management and Law training course
Classroom +2
Contract Management and LawAdvanced

Climate Adaptation and Resilience Clauses in Infrastructure and PPP Contracts Training Course

5 Days19 venuesCertified

Key Skills You'll Learn

  • Screen infrastructure projects for climate hazards and translate findings into contract requirements.
  • Allocate weather and climate risk fairly between employer, contractor, concessionaire and lenders.
Climate Change Impacts on Water Resources Training Course — Health, Safety and Environment (HSE) training course
Classroom +2
Health, Safety and Environment (HSE)Intermediate

Climate Change Impacts on Water Resources Training Course

5 Days19 venuesCertified

Key Skills You'll Learn

  • Explain how climate change alters the components of the hydrological cycle at global, regional and catchment scale.
  • Select and interpret climate scenarios and models, including their uncertainties and limitations.
Communication and Presentation Skills Training — Administration and Secretarial Management training course
Classroom
Administration and Secretarial ManagementIntermediate

Communication and Presentation Skills Training

5 Days19 venuesCertified

Key Skills You'll Learn

  • Execute key processes and workflows in communication and
  • Apply best-practice frameworks and methodologies
Community Water, Sanitation, and Hygiene Promotion Training Course — Health, Safety and Environment (HSE) training course
In-House +2
Health, Safety and Environment (HSE)Intermediate

Community Water, Sanitation, and Hygiene Promotion Training Course

5 Days18 venuesCertified

Key Skills You'll Learn

  • Understand core community water, sanitation, and hygiene promotion principles and how they fit together in practice.
  • Apply practical techniques for planning and managing WASH programs in day-to-day implementation.
Consultative Selling Skills — Customer Service, Sales and Marketing training course
Classroom
Customer Service, Sales and MarketingIntermediate

Consultative Selling Skills

5 Days19 venuesCertified

Key Skills You'll Learn

  • Apply core principles of consultative selling skills to achieve organizational objectives
  • Design and implement consultative selling skills strategies tailored to your sector
Contract and Procurement Audit Training — Procurement, Logistics and Supply Chain Management training course
Classroom
Procurement, Logistics and Supply Chain ManagementIntermediate

Contract and Procurement Audit Training

5 Days19 venuesCertified

Key Skills You'll Learn

  • Develop procurement audit plans and procedures
  • Test compliance with procurement policies
Contract Negotiation Training Course — Contract Management and Law training course
In-House +2
Contract Management and LawIntermediate

Contract Negotiation Training Course

5 Days19 venuesCertified

Key Skills You'll Learn

  • Understand core contract negotiation principles and how they fit together in practice.
  • Apply practical techniques for principled negotiation. in day-to-day implementation.

Train in your city

Operations training by city

Operations training areas in each city, every one with its own page of courses, fees and dates.

All training locations

How booking works

From enquiry to certificate in four steps

What happens between choosing a course and holding the certificate, and the terms that apply at each step.

  1. Step 1

    Pick a course and a start date

    Most courses run for five or ten days, Monday to Friday. Classroom cohorts start on a Monday every four weeks in each city; online cohorts are dated per course.

    Open the training calendar
  2. Step 2

    Register yourself or a team

    Register online as an individual or for colleagues. 3 or more people from one organisation on the same course get at least 5% off.

    Compare training formats
  3. Step 3

    Pay a week before the start

    Pay in full at least one week before the course begins, by bank transfer, invoice or an approved electronic payment. Cancel five or more days before the start for a full refund.

    Read the refund policy
  4. Step 4

    Attend and get certified

    Complete the course, including attendance and assessments, to receive a CPD-recognised certificate you can log towards your professional development.

    About our CPD accreditation

What Our Clients Say

VRG brings strategic discipline to complex organizational challenges. Their approach is structured, data-driven, and outcome-focused.

Levis Wabwire

Levis Wabwire

Managing Director

They facilitated our strategy review, we improved departmental KPI alignment by 35% and reduced operational bottlenecks significantly.

David Oketch

David Oketch

Strategy Lead

Employee engagement scores increased following the leadership training program. The difference in accountability culture is evident.

Wendy Albright

Wendy Albright

Program Manager

Frequently Asked Questions

Find quick answers before reaching out.

Courses are delivered as Classroom Training, Virtual/Online Training, or In-House Training built around your organization's schedule. See the Training Formats page for details, or filter the course catalogue by format.