Professional Development
Operations Courses
Certification-driven training across Finance, Leadership, Operations, and more — delivered online, in classrooms, or in-house.
Leadership and Performance in Digital Marketing & Brand Training Course
Key Skills You'll Learn
- Define brand positioning and messaging that is distinct and consistent across channels.
- Build an integrated digital marketing plan with a justified channel mix and budget.
Vision Reach Global
From $1,500 · KSh 115,000
Lean Six Sigma in Supply Chain Training
Key Skills You'll Learn
- Apply DMAIC methodology to supply chain processes
- Conduct value stream mapping and analysis
Vision Reach Global
From $1,500 · KSh 115,000
Life Skills Training
Key Skills You'll Learn
- Apply practical communication techniques to reduce misunderstandings at work
- Manage personal stress and workplace pressure using proven coping strategies
Vision Reach Global
From $1,500 · KSh 115,000
Logistics & Supply Network Project Delivery Excellence Training Course
Key Skills You'll Learn
- Translate network design inputs into a project scope, objectives and success measures.
- Prepare a business case that compares options by cost, service level and risk.
Vision Reach Global
From $1,500 · KSh 115,000
Logistics and Distribution Efficiency Strategies Mastery Training Course
Key Skills You'll Learn
- Evaluate logistics strategy options against cost, service level and working capital targets.
- Design or reconfigure a distribution network using cost-to-serve and centre-of-gravity analysis.
Vision Reach Global
From $1,500 · KSh 115,000
Management of Arbitration, Mediation & Dispute Resolution Training Course
Key Skills You'll Learn
- Diagnose the causes and stakes of a dispute and distinguish interests from positions.
- Compare negotiation, mediation, adjudication, arbitration and litigation against cost, speed and enforceability.
Vision Reach Global
From $1,500 · KSh 115,000
Management of Business Writing & Minute Taking Training Course
Key Skills You'll Learn
- Plan business documents around a clear purpose, reader and desired action.
- Write concise emails, letters and memos in a professional and appropriate tone.
Vision Reach Global
From $1,500 · KSh 115,000
Management of Chemical Handling, Laboratory & Process Safety Training Course
Key Skills You'll Learn
- Classify chemical hazards and interpret GHS labels and safety data sheets.
- Carry out a chemical risk assessment and select controls using the hierarchy of controls.
Vision Reach Global
From $1,500 · KSh 115,000
Management of Climate Action, Adaptation & Carbon Accounting Training Course
Key Skills You'll Learn
- Explain the science, policy architecture and finance landscape of climate action, including the Paris Agreement and nationally determined contributions.
- Conduct a climate risk and vulnerability assessment for an organisation, programme or community.
Vision Reach Global
From $1,500 · KSh 115,000
Management of Climate-Related and Psychosocial Workplace Risk Training Course
Key Skills You'll Learn
- Identify the climate-related hazards that affect their workplaces and workforce.
- Assess heat stress exposure and set work-rest, hydration and acclimatisation controls.
Vision Reach Global
From $1,500 · KSh 115,000
Management of Contract Management & Administration (FIDIC) Training Course
Key Skills You'll Learn
- Explain the risk allocation and roles under the main FIDIC forms.
- Manage notices, time bars and contractual communications correctly.
Vision Reach Global
From $1,500 · KSh 115,000
Management of Customer Service & Experience Training Course
Key Skills You'll Learn
- Develop a customer service strategy and service standards aligned with organisational goals and customer segments.
- Map customer journeys and pinpoint moments of truth and pain points across channels.
Vision Reach Global
From $1,500 · KSh 115,000
Explore Operations
Operations training areas
Operations courses fall into 6 training areas. Open one to see only its courses.
- 106 coursesHealth, Safety and Environment (HSE)106 coursesView courses
- 79 coursesCustomer Service, Sales and Marketing79 coursesView courses
- 79 coursesProcurement, Logistics and Supply Chain Management79 coursesView courses
- 77 coursesAdministration and Secretarial Management77 coursesView courses
- 60 coursesContract Management and Law60 coursesView courses
- 5 coursesKnowledge and Records Management5 coursesView courses
Train in your city
Operations training by city
Operations training areas in each city, every one with its own page of courses, fees and dates.
NairobiKenya · next start Nov 9, 20265 days fromUSD 1,500- Administration and Secretarial Management courses in Nairobi
- Contract Management and Law courses in Nairobi
- Customer Service, Sales and Marketing courses in Nairobi
KampalaUganda · next start Nov 2, 20265 days fromUSD 1,900- Administration and Secretarial Management courses in Kampala
- Contract Management and Law courses in Kampala
- Customer Service, Sales and Marketing courses in Kampala
Dar es SalaamTanzania · next start Oct 26, 20265 days fromUSD 2,000- Procurement, Logistics and Supply Chain Management courses in Dar es Salaam
- Administration and Secretarial Management courses in Dar es Salaam
- Contract Management and Law courses in Dar es Salaam
KigaliRwanda · next start Oct 26, 20265 days fromUSD 1,900- Customer Service, Sales and Marketing courses in Kigali
- Administration and Secretarial Management courses in Kigali
- Contract Management and Law courses in Kigali
JohannesburgSouth Africa · next start Nov 2, 20265 days fromUSD 3,400- Health, Safety and Environment (HSE) courses in Johannesburg
- Procurement, Logistics and Supply Chain Management courses in Johannesburg
- Administration and Secretarial Management courses in Johannesburg
DubaiUAE · next start Oct 26, 20265 days fromUSD 3,800- Procurement, Logistics and Supply Chain Management courses in Dubai
- Customer Service, Sales and Marketing courses in Dubai
- Administration and Secretarial Management courses in Dubai
LagosNigeria · next start Nov 16, 20265 days fromUSD 2,800- Procurement, Logistics and Supply Chain Management courses in Lagos
- Administration and Secretarial Management courses in Lagos
- Contract Management and Law courses in Lagos
AccraGhana · next start Nov 16, 20265 days fromUSD 4,500- Procurement, Logistics and Supply Chain Management courses in Accra
- Health, Safety and Environment (HSE) courses in Accra
- Administration and Secretarial Management courses in Accra
How booking works
From enquiry to certificate in four steps
What happens between choosing a course and holding the certificate, and the terms that apply at each step.
- Step 1
Pick a course and a start date
Most courses run for five or ten days, Monday to Friday. Classroom cohorts start on a Monday every four weeks in each city; online cohorts are dated per course.
Open the training calendar - Step 2
Register yourself or a team
Register online as an individual or for colleagues. 3 or more people from one organisation on the same course get at least 5% off.
Compare training formats - Step 3
Pay a week before the start
Pay in full at least one week before the course begins, by bank transfer, invoice or an approved electronic payment. Cancel five or more days before the start for a full refund.
Read the refund policy - Step 4
Attend and get certified
Complete the course, including attendance and assessments, to receive a CPD-recognised certificate you can log towards your professional development.
About our CPD accreditation
What Our Clients Say
VRG brings strategic discipline to complex organizational challenges. Their approach is structured, data-driven, and outcome-focused.
Levis Wabwire
Managing Director
They facilitated our strategy review, we improved departmental KPI alignment by 35% and reduced operational bottlenecks significantly.
David Oketch
Strategy Lead
Employee engagement scores increased following the leadership training program. The difference in accountability culture is evident.
Wendy Albright
Program Manager
Frequently Asked Questions
Find quick answers before reaching out.
Courses are delivered as Classroom Training, Virtual/Online Training, or In-House Training built around your organization's schedule. See the Training Formats page for details, or filter the course catalogue by format.