Professional Development
Operations Courses
Certification-driven training across Finance, Leadership, Operations, and more — delivered online, in classrooms, or in-house.
Monitoring and Evaluation of Data Protection & Privacy (DPO) Training Course
Key Skills You'll Learn
- Develop a results framework and logic model for an organisation's privacy programme.
- Design a risk-based compliance monitoring plan covering business units, systems and processors.
Vision Reach Global
From $1,500 · KSh 115,000
Negotiation Skills for Support Officers Training
Key Skills You'll Learn
- Apply basic negotiation frameworks to everyday operational situations
- Negotiate supplier and vendor terms within an officer's authority
Vision Reach Global
From $1,500 · KSh 115,000
Negotiation Skills for Support Professionals Training
Key Skills You'll Learn
- Prepare systematically for negotiations using BATNA and interest analysis
- Structure multi-issue negotiations covering price, scope, and service terms
Vision Reach Global
From $1,500 · KSh 115,000
Occupational Health and Safety Management Training
Key Skills You'll Learn
- Master core concepts and frameworks in occupational health and safety managemen
- Apply practical tools and methodologies to your own organizational context
Vision Reach Global
From $1,500 · KSh 115,000
Office Management and Effective Administrative Skills Training
Key Skills You'll Learn
- Design an efficient records and document management system
- Map and streamline administrative workflows and correspondence handling
Vision Reach Global
From $1,500 · KSh 115,000
Office Operations for Support Staff Training
Key Skills You'll Learn
- Manage day-to-day scheduling and diary requests accurately
- Draft clear, professional routine correspondence and memos
Vision Reach Global
From $1,500 · KSh 115,000
Operational Excellence in Arbitration, Mediation & Dispute Resolution Training Course
Key Skills You'll Learn
- Compare negotiation, mediation, adjudication, arbitration and litigation and select the right process.
- Draft multi-tier dispute resolution and arbitration clauses that avoid common defects.
Vision Reach Global
From $1,500 · KSh 115,000
Operational Excellence in Building Energy Performance & Decarbonisation Training Course
Key Skills You'll Learn
- Establish energy baselines and benchmark building performance against comparable properties.
- Plan and carry out walk-through and detailed energy audits.
Vision Reach Global
From $1,500 · KSh 115,000
Operational Excellence in Business Writing & Minute Taking Training Course
Key Skills You'll Learn
- Plan business documents around purpose, reader and required action.
- Write in plain, concise English with correct grammar, punctuation and professional tone.
Vision Reach Global
From $1,500 · KSh 115,000
Operational Excellence in Chemical Handling, Laboratory & Process Safety Training Course
Key Skills You'll Learn
- Interpret safety data sheets, GHS pictograms and labels accurately.
- Evaluate exposure routes and select suitable engineering, administrative and PPE controls.
Vision Reach Global
From $1,500 · KSh 115,000
Operational Excellence in Climate Action, Adaptation & Carbon Accounting Training Course
Key Skills You'll Learn
- Explain the drivers and impacts of climate change relevant to their sector.
- Define organisational boundaries and calculate Scope 1, 2 and 3 emissions using the GHG Protocol.
Vision Reach Global
From $1,500 · KSh 115,000
Operational Excellence in Climate-Related and Psychosocial Workplace Risk Training Course
Key Skills You'll Learn
- Identify climate-related hazards such as heat, flooding, smoke and storms in specific workplaces.
- Assess heat stress exposure and set work-rest, hydration and acclimatisation arrangements.
Vision Reach Global
From $1,500 · KSh 115,000
Explore Operations
Operations training areas
Operations courses fall into 6 training areas. Open one to see only its courses.
- 106 coursesHealth, Safety and Environment (HSE)106 coursesView courses
- 79 coursesCustomer Service, Sales and Marketing79 coursesView courses
- 79 coursesProcurement, Logistics and Supply Chain Management79 coursesView courses
- 77 coursesAdministration and Secretarial Management77 coursesView courses
- 60 coursesContract Management and Law60 coursesView courses
- 5 coursesKnowledge and Records Management5 coursesView courses
Train in your city
Operations training by city
Operations training areas in each city, every one with its own page of courses, fees and dates.
NairobiKenya · next start Nov 9, 20265 days fromUSD 1,500- Administration and Secretarial Management courses in Nairobi
- Contract Management and Law courses in Nairobi
- Customer Service, Sales and Marketing courses in Nairobi
KampalaUganda · next start Nov 2, 20265 days fromUSD 1,900- Administration and Secretarial Management courses in Kampala
- Contract Management and Law courses in Kampala
- Customer Service, Sales and Marketing courses in Kampala
Dar es SalaamTanzania · next start Oct 26, 20265 days fromUSD 2,000- Procurement, Logistics and Supply Chain Management courses in Dar es Salaam
- Administration and Secretarial Management courses in Dar es Salaam
- Contract Management and Law courses in Dar es Salaam
KigaliRwanda · next start Oct 26, 20265 days fromUSD 1,900- Customer Service, Sales and Marketing courses in Kigali
- Administration and Secretarial Management courses in Kigali
- Contract Management and Law courses in Kigali
JohannesburgSouth Africa · next start Nov 2, 20265 days fromUSD 3,400- Health, Safety and Environment (HSE) courses in Johannesburg
- Procurement, Logistics and Supply Chain Management courses in Johannesburg
- Administration and Secretarial Management courses in Johannesburg
DubaiUAE · next start Oct 26, 20265 days fromUSD 3,800- Procurement, Logistics and Supply Chain Management courses in Dubai
- Customer Service, Sales and Marketing courses in Dubai
- Administration and Secretarial Management courses in Dubai
LagosNigeria · next start Nov 16, 20265 days fromUSD 2,800- Procurement, Logistics and Supply Chain Management courses in Lagos
- Administration and Secretarial Management courses in Lagos
- Contract Management and Law courses in Lagos
AccraGhana · next start Nov 16, 20265 days fromUSD 4,500- Procurement, Logistics and Supply Chain Management courses in Accra
- Health, Safety and Environment (HSE) courses in Accra
- Administration and Secretarial Management courses in Accra
How booking works
From enquiry to certificate in four steps
What happens between choosing a course and holding the certificate, and the terms that apply at each step.
- Step 1
Pick a course and a start date
Most courses run for five or ten days, Monday to Friday. Classroom cohorts start on a Monday every four weeks in each city; online cohorts are dated per course.
Open the training calendar - Step 2
Register yourself or a team
Register online as an individual or for colleagues. 3 or more people from one organisation on the same course get at least 5% off.
Compare training formats - Step 3
Pay a week before the start
Pay in full at least one week before the course begins, by bank transfer, invoice or an approved electronic payment. Cancel five or more days before the start for a full refund.
Read the refund policy - Step 4
Attend and get certified
Complete the course, including attendance and assessments, to receive a CPD-recognised certificate you can log towards your professional development.
About our CPD accreditation
What Our Clients Say
VRG brings strategic discipline to complex organizational challenges. Their approach is structured, data-driven, and outcome-focused.
Levis Wabwire
Managing Director
They facilitated our strategy review, we improved departmental KPI alignment by 35% and reduced operational bottlenecks significantly.
David Oketch
Strategy Lead
Employee engagement scores increased following the leadership training program. The difference in accountability culture is evident.
Wendy Albright
Program Manager
Frequently Asked Questions
Find quick answers before reaching out.
Courses are delivered as Classroom Training, Virtual/Online Training, or In-House Training built around your organization's schedule. See the Training Formats page for details, or filter the course catalogue by format.