Professional Development
Operations Courses
Certification-driven training across Finance, Leadership, Operations, and more — delivered online, in classrooms, or in-house.
Applied Business Writing & Minute Taking Training Course
Key Skills You'll Learn
- Analyse purpose and audience before drafting any business document.
- Structure emails, memos and reports so the main message comes first.
Vision Reach Global
From $1,500 · KSh 115,000
Applied Chemical Handling, Laboratory & Process Safety Training Course
Key Skills You'll Learn
- Classify chemical hazards using GHS criteria and interpret every section of a safety data sheet.
- Assess exposure risks against occupational exposure limits and select controls using the hierarchy of controls.
Vision Reach Global
From $1,500 · KSh 115,000
Applied Climate Action, Adaptation & Carbon Accounting Training Course
Key Skills You'll Learn
- Explain the science, impacts and policy framework of climate change.
- Define organisational and operational boundaries for a greenhouse gas inventory.
Vision Reach Global
From $1,500 · KSh 115,000
Applied Climate-Related and Psychosocial Workplace Risk Training Course
Key Skills You'll Learn
- Explain how climate change alters occupational hazards and exposure across sectors.
- Assess heat stress using WBGT readings, work and rest schedules and acclimatisation plans.
Vision Reach Global
From $1,500 · KSh 115,000
Applied Contract Management & Administration (FIDIC) Training Course
Key Skills You'll Learn
- Describe the structure, risk allocation and order of precedence in the main FIDIC contract forms.
- Define the roles, duties and limits of authority of the Employer, Engineer and Contractor.
Vision Reach Global
From $1,500 · KSh 115,000
Applied Customer Service & Experience Training Course
Key Skills You'll Learn
- Explain the drivers of customer satisfaction, loyalty and advocacy in their sector.
- Map an end-to-end customer journey and pinpoint pain points and moments of truth.
Vision Reach Global
From $1,500 · KSh 115,000
Applied Digital Marketing & Brand Training Course
Key Skills You'll Learn
- Define brand positioning, personality and voice for a target audience.
- Build customer personas and map the journey from awareness to loyalty.
Vision Reach Global
From $1,500 · KSh 115,000
Applied Social Media Programme for Public Sector
Key Skills You'll Learn
- Apply core principles of applied social media programme for public sector to achieve organizational objectives
- Design and implement applied social media programme for public sector strategies tailored to your sector
Vision Reach Global
From $1,500 · KSh 115,000
Artificial Intelligence and Digital Transformation in Public Procurement Training Course
Key Skills You'll Learn
- Understand core artificial intelligence and digital transformation in public procurement principles and how they fit together in practice.
- Apply practical techniques for AI and digital procurement in day-to-day implementation.
Vision Reach Global
From $1,500 · KSh 110,000
Assertiveness Skills and Confidence Training
Key Skills You'll Learn
- Execute key processes and workflows in assertiveness skills
- Apply best-practice frameworks and methodologies
Vision Reach Global
From $1,500 · KSh 115,000
Automated Warehouse Systems and Robotics Training
Key Skills You'll Learn
- Evaluate warehouse automation technologies and vendors
- Design automated warehouse layouts and workflows
Vision Reach Global
From $1,500 · KSh 115,000
Best Practices in Arbitration, Mediation & Dispute Resolution Training Course
Key Skills You'll Learn
- Compare negotiation, mediation, conciliation, adjudication and arbitration and choose between them.
- Draft clear multi-tier dispute resolution clauses with seat, rules, language and governing law.
Vision Reach Global
From $1,500 · KSh 115,000
Explore Operations
Operations training areas
Operations courses fall into 6 training areas. Open one to see only its courses.
- 106 coursesHealth, Safety and Environment (HSE)106 coursesView courses
- 79 coursesCustomer Service, Sales and Marketing79 coursesView courses
- 79 coursesProcurement, Logistics and Supply Chain Management79 coursesView courses
- 77 coursesAdministration and Secretarial Management77 coursesView courses
- 60 coursesContract Management and Law60 coursesView courses
- 5 coursesKnowledge and Records Management5 coursesView courses
Train in your city
Operations training by city
Operations training areas in each city, every one with its own page of courses, fees and dates.
NairobiKenya · next start Nov 9, 20265 days fromUSD 1,500- Administration and Secretarial Management courses in Nairobi
- Contract Management and Law courses in Nairobi
- Customer Service, Sales and Marketing courses in Nairobi
KampalaUganda · next start Nov 2, 20265 days fromUSD 1,900- Administration and Secretarial Management courses in Kampala
- Contract Management and Law courses in Kampala
- Customer Service, Sales and Marketing courses in Kampala
Dar es SalaamTanzania · next start Oct 26, 20265 days fromUSD 2,000- Procurement, Logistics and Supply Chain Management courses in Dar es Salaam
- Administration and Secretarial Management courses in Dar es Salaam
- Contract Management and Law courses in Dar es Salaam
KigaliRwanda · next start Oct 26, 20265 days fromUSD 1,900- Customer Service, Sales and Marketing courses in Kigali
- Administration and Secretarial Management courses in Kigali
- Contract Management and Law courses in Kigali
JohannesburgSouth Africa · next start Nov 2, 20265 days fromUSD 3,400- Health, Safety and Environment (HSE) courses in Johannesburg
- Procurement, Logistics and Supply Chain Management courses in Johannesburg
- Administration and Secretarial Management courses in Johannesburg
DubaiUAE · next start Oct 26, 20265 days fromUSD 3,800- Procurement, Logistics and Supply Chain Management courses in Dubai
- Customer Service, Sales and Marketing courses in Dubai
- Administration and Secretarial Management courses in Dubai
LagosNigeria · next start Nov 16, 20265 days fromUSD 2,800- Procurement, Logistics and Supply Chain Management courses in Lagos
- Administration and Secretarial Management courses in Lagos
- Contract Management and Law courses in Lagos
AccraGhana · next start Nov 16, 20265 days fromUSD 4,500- Procurement, Logistics and Supply Chain Management courses in Accra
- Health, Safety and Environment (HSE) courses in Accra
- Administration and Secretarial Management courses in Accra
How booking works
From enquiry to certificate in four steps
What happens between choosing a course and holding the certificate, and the terms that apply at each step.
- Step 1
Pick a course and a start date
Most courses run for five or ten days, Monday to Friday. Classroom cohorts start on a Monday every four weeks in each city; online cohorts are dated per course.
Open the training calendar - Step 2
Register yourself or a team
Register online as an individual or for colleagues. 3 or more people from one organisation on the same course get at least 5% off.
Compare training formats - Step 3
Pay a week before the start
Pay in full at least one week before the course begins, by bank transfer, invoice or an approved electronic payment. Cancel five or more days before the start for a full refund.
Read the refund policy - Step 4
Attend and get certified
Complete the course, including attendance and assessments, to receive a CPD-recognised certificate you can log towards your professional development.
About our CPD accreditation
What Our Clients Say
VRG brings strategic discipline to complex organizational challenges. Their approach is structured, data-driven, and outcome-focused.
Levis Wabwire
Managing Director
They facilitated our strategy review, we improved departmental KPI alignment by 35% and reduced operational bottlenecks significantly.
David Oketch
Strategy Lead
Employee engagement scores increased following the leadership training program. The difference in accountability culture is evident.
Wendy Albright
Program Manager
Frequently Asked Questions
Find quick answers before reaching out.
Courses are delivered as Classroom Training, Virtual/Online Training, or In-House Training built around your organization's schedule. See the Training Formats page for details, or filter the course catalogue by format.