Professional Development
Operations Courses
Certification-driven training across Finance, Leadership, Operations, and more — delivered online, in classrooms, or in-house.
Best Practices in Building Energy Performance & Decarbonisation Training Course
Key Skills You'll Learn
- Establish an energy baseline and benchmark a building using energy use intensity.
- Plan and conduct walk-through and detailed energy audits.
Vision Reach Global
From $1,500 · KSh 115,000
Best Practices in Business Writing & Minute Taking Training Course
Key Skills You'll Learn
- Plan business documents around a clear purpose, audience and key message.
- Write concise emails, memos, letters, briefing notes and reports in plain English.
Vision Reach Global
From $1,500 · KSh 115,000
Best Practices in Chemical Handling, Laboratory & Process Safety Training Course
Key Skills You'll Learn
- Classify chemical hazards and interpret safety data sheets and GHS labelling.
- Assess exposure risks and select controls following the hierarchy of control.
Vision Reach Global
From $1,500 · KSh 115,000
Best Practices in Climate Action, Adaptation & Carbon Accounting Training Course
Key Skills You'll Learn
- Explain the climate policy framework, including the Paris Agreement, NDCs and national adaptation plans.
- Conduct a climate risk and vulnerability assessment for an organisation, sector or locality.
Vision Reach Global
From $1,500 · KSh 115,000
Best Practices in Climate-Related and Psychosocial Workplace Risk Training Course
Key Skills You'll Learn
- Identify climate-related hazards, including heat, storms, smoke and flooding, for specific jobs and sites.
- Recognise psychosocial hazards such as excessive workload, low control, bullying, harassment and violence.
Vision Reach Global
From $1,500 · KSh 115,000
Best Practices in Contract Management & Administration (FIDIC) Training Course
Key Skills You'll Learn
- Describe the structure and risk allocation of the main FIDIC forms.
- Explain the duties of the Employer, Engineer and Contractor under the contract.
Vision Reach Global
From $1,500 · KSh 115,000
Best Practices in Customer Service & Experience Training Course
Key Skills You'll Learn
- Define service standards and SLAs that are measurable, realistic and visible to customers.
- Map customer journeys and service blueprints to locate pain points, delays and failed handoffs.
Vision Reach Global
From $1,500 · KSh 115,000
Best Practices in Data Protection & Privacy (DPO) Training Course
Key Skills You'll Learn
- Benchmark an organisation's privacy programme against accountability and maturity models.
- Maintain accurate data inventories and records of processing activities.
Vision Reach Global
From $1,500 · KSh 115,000
Best Practices in Digital Marketing & Brand Training Course
Key Skills You'll Learn
- Define brand positioning, values and tone of voice that remain consistent across channels.
- Build customer personas and map the journey from awareness to repeat purchase.
Vision Reach Global
From $1,500 · KSh 115,000
Big Data and Predictive Analytics for Public Sector Procurement Training Course
Key Skills You'll Learn
- Understand core big data and predictive analytics for public sector procurement principles and how they fit together in practice.
- Apply practical techniques for big data in procurement in day-to-day implementation.
Vision Reach Global
From $3,000 · KSh 220,000
Body Language and Nonverbal Communication Training
Key Skills You'll Learn
- Execute key processes and workflows in body language
- Apply best-practice frameworks and methodologies
Vision Reach Global
From $1,500 · KSh 115,000
Business and Commercial Contract Law Training Course
Key Skills You'll Learn
- Understand core business and commercial contract law principles and how they fit together in practice.
- Apply practical techniques for commercial contract law in day-to-day implementation.
Vision Reach Global
From $1,500 · KSh 115,000
Explore Operations
Operations training areas
Operations courses fall into 6 training areas. Open one to see only its courses.
- 106 coursesHealth, Safety and Environment (HSE)106 coursesView courses
- 79 coursesCustomer Service, Sales and Marketing79 coursesView courses
- 79 coursesProcurement, Logistics and Supply Chain Management79 coursesView courses
- 77 coursesAdministration and Secretarial Management77 coursesView courses
- 60 coursesContract Management and Law60 coursesView courses
- 5 coursesKnowledge and Records Management5 coursesView courses
Train in your city
Operations training by city
Operations training areas in each city, every one with its own page of courses, fees and dates.
NairobiKenya · next start Nov 9, 20265 days fromUSD 1,500- Administration and Secretarial Management courses in Nairobi
- Contract Management and Law courses in Nairobi
- Customer Service, Sales and Marketing courses in Nairobi
KampalaUganda · next start Nov 2, 20265 days fromUSD 1,900- Administration and Secretarial Management courses in Kampala
- Contract Management and Law courses in Kampala
- Customer Service, Sales and Marketing courses in Kampala
Dar es SalaamTanzania · next start Oct 26, 20265 days fromUSD 2,000- Procurement, Logistics and Supply Chain Management courses in Dar es Salaam
- Administration and Secretarial Management courses in Dar es Salaam
- Contract Management and Law courses in Dar es Salaam
KigaliRwanda · next start Oct 26, 20265 days fromUSD 1,900- Customer Service, Sales and Marketing courses in Kigali
- Administration and Secretarial Management courses in Kigali
- Contract Management and Law courses in Kigali
JohannesburgSouth Africa · next start Nov 2, 20265 days fromUSD 3,400- Health, Safety and Environment (HSE) courses in Johannesburg
- Procurement, Logistics and Supply Chain Management courses in Johannesburg
- Administration and Secretarial Management courses in Johannesburg
DubaiUAE · next start Oct 26, 20265 days fromUSD 3,800- Procurement, Logistics and Supply Chain Management courses in Dubai
- Customer Service, Sales and Marketing courses in Dubai
- Administration and Secretarial Management courses in Dubai
LagosNigeria · next start Nov 16, 20265 days fromUSD 2,800- Procurement, Logistics and Supply Chain Management courses in Lagos
- Administration and Secretarial Management courses in Lagos
- Contract Management and Law courses in Lagos
AccraGhana · next start Nov 16, 20265 days fromUSD 4,500- Procurement, Logistics and Supply Chain Management courses in Accra
- Health, Safety and Environment (HSE) courses in Accra
- Administration and Secretarial Management courses in Accra
How booking works
From enquiry to certificate in four steps
What happens between choosing a course and holding the certificate, and the terms that apply at each step.
- Step 1
Pick a course and a start date
Most courses run for five or ten days, Monday to Friday. Classroom cohorts start on a Monday every four weeks in each city; online cohorts are dated per course.
Open the training calendar - Step 2
Register yourself or a team
Register online as an individual or for colleagues. 3 or more people from one organisation on the same course get at least 5% off.
Compare training formats - Step 3
Pay a week before the start
Pay in full at least one week before the course begins, by bank transfer, invoice or an approved electronic payment. Cancel five or more days before the start for a full refund.
Read the refund policy - Step 4
Attend and get certified
Complete the course, including attendance and assessments, to receive a CPD-recognised certificate you can log towards your professional development.
About our CPD accreditation
What Our Clients Say
VRG brings strategic discipline to complex organizational challenges. Their approach is structured, data-driven, and outcome-focused.
Levis Wabwire
Managing Director
They facilitated our strategy review, we improved departmental KPI alignment by 35% and reduced operational bottlenecks significantly.
David Oketch
Strategy Lead
Employee engagement scores increased following the leadership training program. The difference in accountability culture is evident.
Wendy Albright
Program Manager
Frequently Asked Questions
Find quick answers before reaching out.
Courses are delivered as Classroom Training, Virtual/Online Training, or In-House Training built around your organization's schedule. See the Training Formats page for details, or filter the course catalogue by format.