Leadership and Management Skills Courses

Key Skills You'll Learn

• Assess an organisation's readiness for change and the scale of its impact on people.
• Apply recognised change models to plan and sequence a transition.

Key Skills You'll Learn

• Explain the principles of corporate governance and the fiduciary duties of directors.
• Distinguish the responsibilities of the board, the chair, the chief executive and the company secretary.

Key Skills You'll Learn

• Understand core managing and leading in a matrix organization principles and how they fit together in practice.
• Apply practical techniques for building resilient teams in day-to-day implementation.

Key Skills You'll Learn

• Understand core managing diversity and inclusion principles and how they fit together in practice.
• Apply practical techniques for barriers to inclusion. in day-to-day implementation.

Key Skills You'll Learn

• Understand core managing performance problems and difficult employees principles and how they fit together in practice.
• Apply practical techniques for monitoring employee progress. in day-to-day implementation.

Key Skills You'll Learn

• Diagnose the readiness of a health facility, department or programme for a planned change.
• Analyse stakeholders, including clinicians, administrators, communities and funders, and plan engagement for each.

Key Skills You'll Learn

• Understand core negotiation and conflict management principles and how they fit together in practice.
• Apply practical techniques for understanding negotiation in day-to-day implementation.

Key Skills You'll Learn

• Establish the scope, policy and governance of a continuity programme.
• Conduct a business impact analysis and set recovery time and recovery point objectives.

Key Skills You'll Learn

• Assess organisational culture using recognised frameworks and simple diagnostic tools.
• Evaluate change readiness and identify the sources of resistance.

Key Skills You'll Learn

• Explain the fiduciary duties of directors and the distinction between governance and management.
• Draft or review a board charter, committee terms of reference and delegation of authority.

Key Skills You'll Learn

• Diagnose the strengths, constraints and growth options of their current business model.
• Analyse gross margin, overheads and break-even to identify the most profitable products and customers.

Key Skills You'll Learn

• Define the scope, policy, governance roles and charter for a continuity programme.
• Conduct a business impact analysis that identifies prioritised activities, dependencies and recovery objectives.