Professional Development
Operations Courses
Certification-driven training across Finance, Leadership, Operations, and more — delivered online, in classrooms, or in-house.
Planning and Implementation of Building Energy Performance & Decarbonisation Training Course
Key Skills You'll Learn
- Establish an energy and carbon baseline for a building using bills, sub-meters and benchmarks.
- Conduct a structured energy audit and record findings consistently.
Vision Reach Global
From $1,500 · KSh 115,000
Planning and Implementation of Business Writing & Minute Taking Training Course
Key Skills You'll Learn
- Plan a document by defining its purpose, reader, key message and structure.
- Write in clear, concise and professional English suited to the audience.
Vision Reach Global
From $1,500 · KSh 115,000
Planning and Implementation of Chemical Handling, Laboratory & Process Safety Training Course
Key Skills You'll Learn
- Classify chemical hazards and interpret labels and safety data sheets under GHS.
- Assess exposure to hazardous substances and select controls using the hierarchy of controls.
Vision Reach Global
From $1,500 · KSh 115,000
Planning and Implementation of Climate Action, Adaptation & Carbon Accounting Training Course
Key Skills You'll Learn
- Explain climate drivers, impacts and the policy frameworks that guide national and organisational action.
- Conduct climate vulnerability and risk assessments for a sector, community or facility.
Vision Reach Global
From $1,500 · KSh 115,000
Planning and Implementation of Climate-Related and Psychosocial Workplace Risk Training Course
Key Skills You'll Learn
- Explain how climate change alters occupational hazards and exposure.
- Assess heat stress and design work-rest, hydration and acclimatisation controls.
Vision Reach Global
From $3,000 · KSh 230,000
Planning and Implementation of Contract Management & Administration (FIDIC) Training Course
Key Skills You'll Learn
- Select the FIDIC form that fits a project's design responsibility, risk profile and source of funding.
- Draft Contract Data and Particular Conditions that amend the General Conditions without creating conflicts.
Vision Reach Global
From $3,000 · KSh 230,000
Planning and Implementation of Customer Service & Experience Training Course
Key Skills You'll Learn
- Assess current service performance using complaints, feedback, operational data and mystery shopping.
- Map customer journeys and service blueprints to locate pain points and failure points.
Vision Reach Global
From $1,500 · KSh 115,000
Planning and Implementation of Data Protection & Privacy (DPO) Training Course
Key Skills You'll Learn
- Explain the principles, lawful bases and individual rights in modern data protection law.
- Create a personal data inventory and record of processing activities.
Vision Reach Global
From $1,500 · KSh 115,000
Planning and Implementation of Digital Marketing & Brand Training Course
Key Skills You'll Learn
- Define brand positioning, personas and customer journeys for a digital audience.
- Set campaign objectives and key performance indicators that link to business goals.
Vision Reach Global
From $1,500 · KSh 115,000
Policy Analysis and Development Training
Key Skills You'll Learn
- Define a policy problem clearly using an evidence-based approach
- Apply the policy cycle from problem identification to evaluation
Vision Reach Global
From $1,500 · KSh 115,000
Policy and Regulatory Frameworks for Arbitration, Mediation & Dispute Resolution Training Course
Key Skills You'll Learn
- Interpret the key provisions of the UNCITRAL Model Laws on arbitration and mediation.
- Analyse how the New York Convention governs the recognition and enforcement of foreign arbitral awards.
Vision Reach Global
From $1,500 · KSh 115,000
Policy and Regulatory Frameworks for Asset Management (Fixed Assets, ISO 55001) Training Course
Key Skills You'll Learn
- Explain the structure and intent of ISO 55001 and its relationship to ISO 55000 and ISO 55002.
- Draft an asset management policy, objectives and strategic asset management plan.
Vision Reach Global
From $1,500 · KSh 115,000
Explore Operations
Operations training areas
Operations courses fall into 6 training areas. Open one to see only its courses.
- 106 coursesHealth, Safety and Environment (HSE)106 coursesView courses
- 79 coursesCustomer Service, Sales and Marketing79 coursesView courses
- 79 coursesProcurement, Logistics and Supply Chain Management79 coursesView courses
- 77 coursesAdministration and Secretarial Management77 coursesView courses
- 60 coursesContract Management and Law60 coursesView courses
- 5 coursesKnowledge and Records Management5 coursesView courses
Train in your city
Operations training by city
Operations training areas in each city, every one with its own page of courses, fees and dates.
NairobiKenya · next start Nov 9, 20265 days fromUSD 1,500- Administration and Secretarial Management courses in Nairobi
- Contract Management and Law courses in Nairobi
- Customer Service, Sales and Marketing courses in Nairobi
KampalaUganda · next start Nov 2, 20265 days fromUSD 1,900- Administration and Secretarial Management courses in Kampala
- Contract Management and Law courses in Kampala
- Customer Service, Sales and Marketing courses in Kampala
Dar es SalaamTanzania · next start Oct 26, 20265 days fromUSD 2,000- Procurement, Logistics and Supply Chain Management courses in Dar es Salaam
- Administration and Secretarial Management courses in Dar es Salaam
- Contract Management and Law courses in Dar es Salaam
KigaliRwanda · next start Oct 26, 20265 days fromUSD 1,900- Customer Service, Sales and Marketing courses in Kigali
- Administration and Secretarial Management courses in Kigali
- Contract Management and Law courses in Kigali
JohannesburgSouth Africa · next start Nov 2, 20265 days fromUSD 3,400- Health, Safety and Environment (HSE) courses in Johannesburg
- Procurement, Logistics and Supply Chain Management courses in Johannesburg
- Administration and Secretarial Management courses in Johannesburg
DubaiUAE · next start Oct 26, 20265 days fromUSD 3,800- Procurement, Logistics and Supply Chain Management courses in Dubai
- Customer Service, Sales and Marketing courses in Dubai
- Administration and Secretarial Management courses in Dubai
LagosNigeria · next start Nov 16, 20265 days fromUSD 2,800- Procurement, Logistics and Supply Chain Management courses in Lagos
- Administration and Secretarial Management courses in Lagos
- Contract Management and Law courses in Lagos
AccraGhana · next start Nov 16, 20265 days fromUSD 4,500- Procurement, Logistics and Supply Chain Management courses in Accra
- Health, Safety and Environment (HSE) courses in Accra
- Administration and Secretarial Management courses in Accra
How booking works
From enquiry to certificate in four steps
What happens between choosing a course and holding the certificate, and the terms that apply at each step.
- Step 1
Pick a course and a start date
Most courses run for five or ten days, Monday to Friday. Classroom cohorts start on a Monday every four weeks in each city; online cohorts are dated per course.
Open the training calendar - Step 2
Register yourself or a team
Register online as an individual or for colleagues. 3 or more people from one organisation on the same course get at least 5% off.
Compare training formats - Step 3
Pay a week before the start
Pay in full at least one week before the course begins, by bank transfer, invoice or an approved electronic payment. Cancel five or more days before the start for a full refund.
Read the refund policy - Step 4
Attend and get certified
Complete the course, including attendance and assessments, to receive a CPD-recognised certificate you can log towards your professional development.
About our CPD accreditation
What Our Clients Say
VRG brings strategic discipline to complex organizational challenges. Their approach is structured, data-driven, and outcome-focused.
Levis Wabwire
Managing Director
They facilitated our strategy review, we improved departmental KPI alignment by 35% and reduced operational bottlenecks significantly.
David Oketch
Strategy Lead
Employee engagement scores increased following the leadership training program. The difference in accountability culture is evident.
Wendy Albright
Program Manager
Frequently Asked Questions
Find quick answers before reaching out.
Courses are delivered as Classroom Training, Virtual/Online Training, or In-House Training built around your organization's schedule. See the Training Formats page for details, or filter the course catalogue by format.