Professional Development
Operations Courses
Certification-driven training across Finance, Leadership, Operations, and more — delivered online, in classrooms, or in-house.
Practical Building Energy Performance & Decarbonisation Training Course
Key Skills You'll Learn
- Establish an energy baseline and calculate energy use intensity for different building types.
- Normalise consumption for weather, occupancy and operating hours.
Vision Reach Global
From $1,500 · KSh 115,000
Practical Business Writing & Minute Taking Training Course
Key Skills You'll Learn
- Plan business documents around purpose, audience and the action required.
- Write clear, concise emails, letters and memos in an appropriate tone.
Vision Reach Global
From $1,500 · KSh 115,000
Practical Chemical Handling, Laboratory & Process Safety Training Course
Key Skills You'll Learn
- Classify chemical hazards and interpret GHS labels and safety data sheets.
- Select and use appropriate controls, ventilation and personal protective equipment.
Vision Reach Global
From $1,500 · KSh 115,000
Practical Climate Action, Adaptation & Carbon Accounting Training Course
Key Skills You'll Learn
- Explain the drivers and local impacts of climate change and the international policy framework.
- Define organisational and operational boundaries for a greenhouse gas inventory.
Vision Reach Global
From $1,500 · KSh 115,000
Practical Climate-Related and Psychosocial Workplace Risk Training Course
Key Skills You'll Learn
- Explain how climate change and psychosocial factors affect worker health, safety and productivity.
- Assess heat stress and other climate-related hazards using appropriate indicators and tools.
Vision Reach Global
From $1,500 · KSh 115,000
Practical Contract Management & Administration (FIDIC) Training Course
Key Skills You'll Learn
- Describe the structure, documents and risk allocation of the main FIDIC forms.
- Explain the duties and powers of the Employer, Contractor and Engineer.
Vision Reach Global
From $1,500 · KSh 115,000
Practical Customer Service & Experience Training Course
Key Skills You'll Learn
- Describe what customers expect and how service quality is judged.
- Use active listening, questioning and empathy to understand customer needs.
Vision Reach Global
From $1,500 · KSh 115,000
Practical Digital Marketing & Brand Training Course
Key Skills You'll Learn
- Define brand positioning, audience personas and a consistent brand voice.
- Prepare a digital marketing plan with objectives, channels and a budget.
Vision Reach Global
From $1,500 · KSh 115,000
Pre-Retirement Planning Training
Key Skills You'll Learn
- Assess personal pension and retirement benefits accurately
- Build a realistic post-retirement household budget
Vision Reach Global
From $1,500 · KSh 115,000
Pricing Strategy and Tactics
Key Skills You'll Learn
- Understand core pricing strategy and tactics principles and how they fit together in practice.
- Apply practical techniques for pricing strategy module 1 in day-to-day implementation.
Vision Reach Global
From $1,500 · KSh 115,000
Priority Management Training
Key Skills You'll Learn
- Apply structured prioritisation frameworks to competing tasks
- Distinguish urgent tasks from genuinely important ones
Vision Reach Global
From $1,500 · KSh 115,000
Procurement Analytics and Spend Intelligence for Public Sector and NGOs Training Course
Key Skills You'll Learn
- Locate, extract and combine spend data from finance, procurement, grants and payment systems.
- Cleanse supplier and transaction records and classify spend using UNSPSC or a local taxonomy.
Vision Reach Global
From $1,500 · KSh 115,000
Explore Operations
Operations training areas
Operations courses fall into 6 training areas. Open one to see only its courses.
- 106 coursesHealth, Safety and Environment (HSE)106 coursesView courses
- 79 coursesCustomer Service, Sales and Marketing79 coursesView courses
- 79 coursesProcurement, Logistics and Supply Chain Management79 coursesView courses
- 77 coursesAdministration and Secretarial Management77 coursesView courses
- 60 coursesContract Management and Law60 coursesView courses
- 5 coursesKnowledge and Records Management5 coursesView courses
Train in your city
Operations training by city
Operations training areas in each city, every one with its own page of courses, fees and dates.
NairobiKenya · next start Nov 9, 20265 days fromUSD 1,500- Administration and Secretarial Management courses in Nairobi
- Contract Management and Law courses in Nairobi
- Customer Service, Sales and Marketing courses in Nairobi
KampalaUganda · next start Nov 2, 20265 days fromUSD 1,900- Administration and Secretarial Management courses in Kampala
- Contract Management and Law courses in Kampala
- Customer Service, Sales and Marketing courses in Kampala
Dar es SalaamTanzania · next start Oct 26, 20265 days fromUSD 2,000- Procurement, Logistics and Supply Chain Management courses in Dar es Salaam
- Administration and Secretarial Management courses in Dar es Salaam
- Contract Management and Law courses in Dar es Salaam
KigaliRwanda · next start Oct 26, 20265 days fromUSD 1,900- Customer Service, Sales and Marketing courses in Kigali
- Administration and Secretarial Management courses in Kigali
- Contract Management and Law courses in Kigali
JohannesburgSouth Africa · next start Nov 2, 20265 days fromUSD 3,400- Health, Safety and Environment (HSE) courses in Johannesburg
- Procurement, Logistics and Supply Chain Management courses in Johannesburg
- Administration and Secretarial Management courses in Johannesburg
DubaiUAE · next start Oct 26, 20265 days fromUSD 3,800- Procurement, Logistics and Supply Chain Management courses in Dubai
- Customer Service, Sales and Marketing courses in Dubai
- Administration and Secretarial Management courses in Dubai
LagosNigeria · next start Nov 16, 20265 days fromUSD 2,800- Procurement, Logistics and Supply Chain Management courses in Lagos
- Administration and Secretarial Management courses in Lagos
- Contract Management and Law courses in Lagos
AccraGhana · next start Nov 16, 20265 days fromUSD 4,500- Procurement, Logistics and Supply Chain Management courses in Accra
- Health, Safety and Environment (HSE) courses in Accra
- Administration and Secretarial Management courses in Accra
How booking works
From enquiry to certificate in four steps
What happens between choosing a course and holding the certificate, and the terms that apply at each step.
- Step 1
Pick a course and a start date
Most courses run for five or ten days, Monday to Friday. Classroom cohorts start on a Monday every four weeks in each city; online cohorts are dated per course.
Open the training calendar - Step 2
Register yourself or a team
Register online as an individual or for colleagues. 3 or more people from one organisation on the same course get at least 5% off.
Compare training formats - Step 3
Pay a week before the start
Pay in full at least one week before the course begins, by bank transfer, invoice or an approved electronic payment. Cancel five or more days before the start for a full refund.
Read the refund policy - Step 4
Attend and get certified
Complete the course, including attendance and assessments, to receive a CPD-recognised certificate you can log towards your professional development.
About our CPD accreditation
What Our Clients Say
VRG brings strategic discipline to complex organizational challenges. Their approach is structured, data-driven, and outcome-focused.
Levis Wabwire
Managing Director
They facilitated our strategy review, we improved departmental KPI alignment by 35% and reduced operational bottlenecks significantly.
David Oketch
Strategy Lead
Employee engagement scores increased following the leadership training program. The difference in accountability culture is evident.
Wendy Albright
Program Manager
Frequently Asked Questions
Find quick answers before reaching out.
Courses are delivered as Classroom Training, Virtual/Online Training, or In-House Training built around your organization's schedule. See the Training Formats page for details, or filter the course catalogue by format.