Professional Development
Operations Courses
Certification-driven training across Finance, Leadership, Operations, and more — delivered online, in classrooms, or in-house.
ISO 50001 and Climate Change Mitigation Strategies Training Course
Key Skills You'll Learn
- Interpret the requirements of ISO 50001 and apply them to an organisation's context.
- Carry out an energy review and identify significant energy uses.
Vision Reach Global
From $3,000 · KSh 230,000
Key Account Management
Key Skills You'll Learn
- Understand core key account management principles and how they fit together in practice.
- Apply practical techniques for key account module 1 in day-to-day implementation.
Vision Reach Global
From $1,500 · KSh 115,000
Knowledge Management Training Course
Key Skills You'll Learn
- Understand core knowledge management principles and how they fit together in practice.
- Apply practical techniques for knowledge management in day-to-day implementation.
Vision Reach Global
From $1,500 · KSh 115,000
Leadership and Performance in Arbitration, Mediation & Dispute Resolution Training Course
Key Skills You'll Learn
- Select the most suitable dispute resolution process for a given claim, relationship and risk profile.
- Draft and review dispute resolution clauses and arbitration agreements.
Vision Reach Global
From $1,500 · KSh 115,000
Leadership and Performance in Asset Management (Fixed Assets, ISO 55001) Training Course
Key Skills You'll Learn
- Interpret the requirements of ISO 55001 and relate them to their organisation's current practice.
- Draft an asset management policy, objectives and a strategic asset management plan.
Vision Reach Global
From $1,500 · KSh 115,000
Leadership and Performance in Business Writing & Minute Taking Training Course
Key Skills You'll Learn
- Plan documents around purpose, audience and the action required from the reader.
- Write emails, memos, briefing notes and reports in clear, concise and professional language.
Vision Reach Global
From $1,500 · KSh 115,000
Leadership and Performance in Chemical Handling, Laboratory & Process Safety Training Course
Key Skills You'll Learn
- Identify chemical, physical and process hazards and rank the associated risks.
- Apply GHS classification, labelling and safety data sheet information in daily operations.
Vision Reach Global
From $1,500 · KSh 115,000
Leadership and Performance in Climate Action, Adaptation & Carbon Accounting Training Course
Key Skills You'll Learn
- Explain the climate policy context and its implications for organisational strategy.
- Compile a greenhouse gas inventory covering Scope 1, 2 and 3 emissions.
Vision Reach Global
From $1,500 · KSh 115,000
Leadership and Performance in Climate-Related and Psychosocial Workplace Risk Training Course
Key Skills You'll Learn
- Identify climate-related hazards such as heat, flooding and air quality in their workplaces.
- Recognise psychosocial hazards and their effects on health, safety and performance.
Vision Reach Global
From $1,500 · KSh 115,000
Leadership and Performance in Contract Management & Administration (FIDIC) Training Course
Key Skills You'll Learn
- Explain the structure, roles and risk allocation in the FIDIC Red, Yellow and Silver Book conditions.
- Apply notice, time bar and record-keeping requirements consistently.
Vision Reach Global
From $1,500 · KSh 115,000
Leadership and Performance in Customer Service & Experience Training Course
Key Skills You'll Learn
- Explain how employee engagement, service quality and customer loyalty connect through the service-profit chain.
- Translate customer promises into measurable service standards for each channel.
Vision Reach Global
From $1,500 · KSh 115,000
Leadership and Performance in Data Protection & Privacy (DPO) Training Course
Key Skills You'll Learn
- Articulate a leadership vision for the privacy function that connects to organisational strategy.
- Select and justify a privacy operating model, including a network of privacy champions.
Vision Reach Global
From $1,500 · KSh 115,000
Explore Operations
Operations training areas
Operations courses fall into 6 training areas. Open one to see only its courses.
- 106 coursesHealth, Safety and Environment (HSE)106 coursesView courses
- 79 coursesCustomer Service, Sales and Marketing79 coursesView courses
- 79 coursesProcurement, Logistics and Supply Chain Management79 coursesView courses
- 77 coursesAdministration and Secretarial Management77 coursesView courses
- 60 coursesContract Management and Law60 coursesView courses
- 5 coursesKnowledge and Records Management5 coursesView courses
Train in your city
Operations training by city
Operations training areas in each city, every one with its own page of courses, fees and dates.
NairobiKenya · next start Nov 9, 20265 days fromUSD 1,500- Administration and Secretarial Management courses in Nairobi
- Contract Management and Law courses in Nairobi
- Customer Service, Sales and Marketing courses in Nairobi
KampalaUganda · next start Nov 2, 20265 days fromUSD 1,900- Administration and Secretarial Management courses in Kampala
- Contract Management and Law courses in Kampala
- Customer Service, Sales and Marketing courses in Kampala
Dar es SalaamTanzania · next start Oct 26, 20265 days fromUSD 2,000- Procurement, Logistics and Supply Chain Management courses in Dar es Salaam
- Administration and Secretarial Management courses in Dar es Salaam
- Contract Management and Law courses in Dar es Salaam
KigaliRwanda · next start Oct 26, 20265 days fromUSD 1,900- Customer Service, Sales and Marketing courses in Kigali
- Administration and Secretarial Management courses in Kigali
- Contract Management and Law courses in Kigali
JohannesburgSouth Africa · next start Nov 2, 20265 days fromUSD 3,400- Health, Safety and Environment (HSE) courses in Johannesburg
- Procurement, Logistics and Supply Chain Management courses in Johannesburg
- Administration and Secretarial Management courses in Johannesburg
DubaiUAE · next start Oct 26, 20265 days fromUSD 3,800- Procurement, Logistics and Supply Chain Management courses in Dubai
- Customer Service, Sales and Marketing courses in Dubai
- Administration and Secretarial Management courses in Dubai
LagosNigeria · next start Nov 16, 20265 days fromUSD 2,800- Procurement, Logistics and Supply Chain Management courses in Lagos
- Administration and Secretarial Management courses in Lagos
- Contract Management and Law courses in Lagos
AccraGhana · next start Nov 16, 20265 days fromUSD 4,500- Procurement, Logistics and Supply Chain Management courses in Accra
- Health, Safety and Environment (HSE) courses in Accra
- Administration and Secretarial Management courses in Accra
How booking works
From enquiry to certificate in four steps
What happens between choosing a course and holding the certificate, and the terms that apply at each step.
- Step 1
Pick a course and a start date
Most courses run for five or ten days, Monday to Friday. Classroom cohorts start on a Monday every four weeks in each city; online cohorts are dated per course.
Open the training calendar - Step 2
Register yourself or a team
Register online as an individual or for colleagues. 3 or more people from one organisation on the same course get at least 5% off.
Compare training formats - Step 3
Pay a week before the start
Pay in full at least one week before the course begins, by bank transfer, invoice or an approved electronic payment. Cancel five or more days before the start for a full refund.
Read the refund policy - Step 4
Attend and get certified
Complete the course, including attendance and assessments, to receive a CPD-recognised certificate you can log towards your professional development.
About our CPD accreditation
What Our Clients Say
VRG brings strategic discipline to complex organizational challenges. Their approach is structured, data-driven, and outcome-focused.
Levis Wabwire
Managing Director
They facilitated our strategy review, we improved departmental KPI alignment by 35% and reduced operational bottlenecks significantly.
David Oketch
Strategy Lead
Employee engagement scores increased following the leadership training program. The difference in accountability culture is evident.
Wendy Albright
Program Manager
Frequently Asked Questions
Find quick answers before reaching out.
Courses are delivered as Classroom Training, Virtual/Online Training, or In-House Training built around your organization's schedule. See the Training Formats page for details, or filter the course catalogue by format.